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Collaborative Relationships: Oxleas Patient Experience Conference

06 April 2016

Neil Springham, ResearchNet Coordinator & Head of Arts Therapies at Oxleas NHS Foundation Trust, has sent an open invitation to the Collaborative Relationships Conference for all Art Therapists and others who are interested.

Neil Springham, ResearchNet Coordinator & Head of Arts Therapies at Oxleas NHS Foundation Trust, has sent an open invitation to the Collaborative Relationships Conference.

The conference is about how lived experience can be used, through co-production methods to change services in NHS Trusts. There will be examples from mental health and learning disability (all ages) and the conference will be hosted by the lived experience researchers.

Patient experience puts the service user and their experience at the heart of quality improvement. It continually looks for what a more collaborative relationship with service users and their support networks might look like. Patient experience is deeply linked with staff experience. 

There is a great deal of innovative patient experience activity happening in the Trust. We would like to invite you to this research-based conference hosted by ResearchNet which aims to showcase good practice examples relevant to your work. 

There will be a wide range of presentations about how the experience people have of using our services can be used to improve what happens for service users, families and staff alike. This includes many types of methodologies such as video work; focus groups; service user led research; timelines etc. 

The final timetable has not yet been finalised, but clinical teams, our service user researchers, Oxleas Patient Experience Questionnaire team, and trainees will include subjects such as:
• Priorities of treatment by people who have a Learning disability 
• Improving care in a Memory service
• Experience of diagnosis in borderline personality disorder 
• How staff who have used mental health services make sense of their experience
• How discourses used on a mental health wards can affect both service users and staff 
• Feeling held in mind: Co-designing communication styles within in a in home treatment teams
• Postcard lunches as a means of evaluating a day treatment service
• Developing involvement tools with families and support networks using experience based codesign
• And more … 

ResearchNet is a network of directorate based groups in Oxleas which bring together service user and carers and professionals in research which aims to improve patient experience.  

Date: 27th April 2016
Place: Bromley Court Hotel
Time: 10-4pm
Fee: The conference is free, lunch and refreshments will be provided.